privacy

Privacy Policy  



Introduction

This privacy policy applies between you, the User of this Website, and PAWTASTIC PAW LTD, the owner and provider of 

this Website. PAWTASTIC PAW LTD takes the privacy of your information very seriously. This privacy policy applies to 

our use of any and all Data collected by us or provided by you in relation to your use of the Website.


This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: 

https://www.pawtasticpaw.co.uk/termsandconditions


Please read this privacy policy carefully.

Definitions and interpretation: 

1. In this privacy policy, the following definitions are used:


 

  • Data - collectively all information that you submit to PAWTASTIC PAW LTD via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
  • Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
  • PAWTASTIC PAW LTD, we or us - PAWTASTIC PAW LTD, a company incorporated in England and Wales with registered number 14151173 whose registered office is at 108 Joan Street, Tyne and Wear, NE4 8QN; 
  • User or you - any third party that accesses the Website and is not either (i) employed by PAWTASTIC PAW LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to PAWTASTIC PAW LTD and accessing the Website in connection with the provision of such services; and
  • Website - the website that you are currently using, www.pawtasticpaw.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

2.2. In this privacy policy, unless the context requires a different interpretation:

a) the singular includes the plural and vice versa;

b) references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of

this privacy policy;

c) a reference to a person includes firms, companies, government entities, trusts and partnerships;

d) "including" is understood to mean "including without limitation";

e) reference to any statutory provision includes any modification or amendment of it;

f) the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy:

3. This privacy policy applies only to the actions of PAWTASTIC PAW LTD and Users with respect to this Website. It

does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may

provide to social media websites.

4. For purposes of the applicable Data Protection Laws, PAWTASTIC PAW LTD is the "data controller". This means

that PAWTASTIC PAW LTD determines the purposes for which, and the manner in which, your Data is processed.

How do we receive information about you?

5. We receive your Personal Information from various sources:

 

  • When you voluntarily provide us your personal details in order to register on our Site or submitting a form on our website ;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).
  •  We may collect the following Data, which includes personal Data, from you: name;
  • contact Information such as email addresses and telephone numbers;
  • demographic information such as postcode, preferences and interests;
  • in each case, in accordance with this privacy policy.

 

How we collect Data:

6. We collect Data in the following ways:

 

  • data is given to us by you; and
  • data is collected automatically.
  • when you contact us through the Website, by telephone, post, e-mail or through any other means;
  • when you make payments to us, through this Website or otherwise;
  • when you use our services;

 

Data that is collected automatically:

7. To the extent that you access the Website, we will collect your Data automatically, for example:

we automatically collect some information about your visit to the Website. This information helps us to make

improvements to Website content and navigation, and includes your IP address, the date, times and frequency with

which you access the Website and the way you use and interact with its content.

Our use  of Data:

8. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible

service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

 

  • internal record keeping;
  • improvement of our products / services; 

 

 in each case, in accordance with this privacy policy.


9. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are

not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights"

below).

Who we share Data with:

10. We may share your Data with the following groups of people for the following reasons: third party payment providers who process payments made over the Website - after your booking is accepted you will need to complete the payment through our secured partner stripe payments which will manage the payments; in each case, in accordance with this privacy policy.

Cookies:

11.We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 


A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


The Site uses the following types of cookies:


a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.


12.Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.


13.We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

Third party collection of information:

14.Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 


This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

12. We will use technical and organisational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.

13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: support@pawtasticpaw.co.uk.

14. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Transfer of data outside the EEA: 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Data retention:

15. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

16. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

17.We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

18.We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion


Marketing:

17. You have the following rights in relation to your Data:

  • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. Right to erase - the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
  • Right to data portability - the right to request that we move, copy or transfer your Data.
  • Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: support@pawtasticpaw.co.uk.

19. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

20. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. 

Corporate transaction:

21.We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors:

22.We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at support@pawtasticpaw.co.uk .

Updates or amendments to this Privacy Policy:

23. PAWTASTIC PAW LTD reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact PAWTASTIC PAW LTD by email at support@pawtasticpaw.co.uk.

Links to other websites:

24. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control:

22. PAWTASTIC PAW LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of PAWTASTIC PAW LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

23. We may also disclose Data to a prospective purchaser of our business or any part of it.

24. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General:

25. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

26. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

28. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

How to contact us:

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at support@pawtasticpaw.co.uk .


PAWTASTIC PAW LTD is Registered in England & Wales at 108 Joan Street, Newcastle upon Tyne, Tyne and Wear, NE4 8QN

Company Nr: 14151173

E-mail: support@pawtasticpaw.co.uk


This privacy policy was created on 09 June 2022.

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